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CUSTOMIZATION

How it Works

1) Place your order on our website.

2) We send you your “Agency in a Box” templates. The templates are sent as part of our quality guarantee for your review.

3) Next you choose how to run your agency by reviewing certain areas (Mainly HR Policies) that we tag in some of the sample templates.

4) Then fill out and submit the customization form. This will be emailed to you around the time your package arrives. On this form, you may be asked to refer to your policies and procedures manual in your package. If there is a choice in your State, on certain policies, you may be asked if you wish to keep it.

After you fill out your customization form, please allow 5-10 business days for completion.

5) We re-check the latest regulations in your State and or Medicare COP/ACHC/CHAP, then complete your compliance & agency specific customizations.

6) Your finished customization will be emailed to you on completion. You will also receive your customized documents on CD-ROM. The files will be in standard MS Word format. These documents replace the templates originally sent to you.

* Customization is available for:

"Agency in a Box" packages, individually purchased Pediatric Add On Packages, Policies & Procedures Manuals, and Admission Packs only.

Accreditation customization is only available for Licensed and Certified "Agency-in-a-Box" packages

Why use our Customized Services ?

No "Off The Shelf " Manual will fulfill the needs of every agency. When starting an agency administrators find that a lot of their attention is concentrated on adapting, changing & amending policies. . You might decide to start providing other home care services in the future that will require new policies & systems. Regulations are continuously changing which means more time creating or amending systems.

Would it be a major bonus if a Home Care Expert was dedicated and assigned to help you with these tasks?

Would you like a Home Care Expert to help you write these Policies and check for compliance and usability? 

Having experts on hand that designed your systems is a powerful resource.

We understand your agencies specialized needs and capture that information. We are experts in writing Policies for the Home Care industry and write practical & compliant policies that help you gain extra time and peace of mind when managing your Policy administration tasks.

 

Quality of our Materials Guaranteed!

When you place an order, we send you the completed sample template. If your not completely satisfied with the quality of your Sample then return the package back to us for a full refund. Refund Details & Instructions

 

Best Prices in the Home Care Industry !

If you can find another company providing similar materials with Customization & Assistance included for a better price then we will match that price and give you a further $100 discount.

 

Guaranteed Continuous Support !

We won't just ship your materials and then disappear . (9 months Free Expert Support included)  

We are totally committed and interested if your situation changes or if you want to amend your systems further.

You will not be on your own, experts will support you, provide updates & answer your questions for the next 9 months, (FREE of Charge)

regarding any changes or amendments that could effect Compliance.

You have an option to keep the peace of mind and the time it saves you for only $175 per month after the initial 9 months if you wish.

Money Back Guarantee !

Pass your state survey with our Customized Materials or your money back. Refund Details.

Quality-Guarantee-2009
Best-Prices-Guarantee
CONTINUOUS-Guarantee-9MNTHS
MONEY-BACK-GUARANTEE-2009

              PURCHASE ONLINE OR CALL 1-800-892-0352      

TO SPEAK TO A LIVE CUSTOMER SERVICE PERSON

Our Terms and Conditions

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Homecare Compliance Group LLC | 428 Lake Monroe PL Saint Augustine, FL 32092 | Phone: (800) 892 - 0352 | Fax: (800) 745 - 8479
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