LICENSED HOME HEALTH CARE

Policies & Procedures Manual

Our policy & procedures enable your agency to utilize a tried & tested system that's been used by many successful people to start and run their agencies.

Easy to follow guidelines on procedural information, increases the flow of communication between the administrative and operational sides of your business and gives your agency a clear direction

Clearly defined policies will increase productivity and provide employees with a reference source, allowing you and your staff to make quicker decisions while complying with legislative guidelines.

These solutions are continually updated and current . They will save you an enormous amount of time and money in creating a tailored policy and procedure manual yourself.

WHAT'S INCLUDED IN THIS PACKAGE

TOTAL OF 131 POLICIES & PROCEDURES

AGENCY OPERATIONS
Approval of Policy & Procedures Manual
Policy & Procedure Manual Explained
Agency Mission Statement
Agency Objectives
Lines of Authority & Organizational Structure
Administrative Responsibilities
Home Health Care Philosophy
Purpose & Scope
On-Call Course of Action
Backup Services & After Hours Care
Agency Operating Hours
Methods of Communication
Communication Barriers & Providing Assistance
Physician Delegation
Processing Referrals
Service Area
Admission Qualifications
Non-Coverage of Service
Compliance & Implementation
Patient Conduct, Responsibilities, & Rights
Rights of the Elder
Advanced Directives
Fraudulent & Abusive Acts
Illegal Solicitation & Remuneration
Nondiscrimination
Financial Plan & Management
Financial Stability
Payment Change Notification
Billing
Agency Closure Process
 

HUMAN RESOURCES
Employee File
Background Check
Verification Of Licensed Professionals
Drug Testing
Sexual Harassment
Verification of Vehicle Insurance & Drivers License
Mileage Reimbursement
Employee Initial TB Testing + Form
Employee Annual TB Test + Form
Dress Code
Cell Phone Usage
90 Day Probationary Period
Paid Holidays and Paid Leave
Employee Benefits
Definition of an Employee Visit
Classification of Personnel Positions
The Administrator
The Director of Nursing
Rules of Vocational Nurse Examiners
Home Health Aide Training / Evaluation / Supervision
Contract Services
Employee Evaluation
Employee Attendance & Leave
Employee Development Program
Orientation & Training
Management Training & Continuous Education
Confidentiality of Information
Employee Conduct
Disciplinary Actions
Violence in the Work Place
Grievance Procedure
Family / Medical Leave
Compliance of Agency Policies
Appropriate Clinical Training

QUALITY MANAGEMENT & IMPROVEMENT
Annual Agency Evaluation
Professional Advisory Committee
The Governing Board
Policy & Procedures Modifications + Form
Nurse Peer Review
Agency Supplies & Equipment
Management of Expired Supplies
CLIA : Clinical Laboratory Improvement Act
Laboratory Deliveries & Collection
Sharps & Medical Waste Management
Nurse Aide & Employee Misconduct Registry Check
HIPAA: Health Insurance Portability & Accountability Act
Quality Assessment & Performance Improvement
Patient Satisfaction Survey + Questionnaire Form
Patient Complaints + Form
Quarterly Clinical Review
Accident / Incident Reporting & Management + Report Form
Infection Control Management & Assessment + Assessment Form
Blood & Body Fluid Spills Handling
Reporting Communicable Diseases
Blood & Infectious Materials Exposure
Medical Device Reporting

CLINICAL
Admission Course of Action
Therapy Admission Process
Supervising RN
Supervision of Agency Services
Supervision of Clinical Staff
Physician Communication / Receiving Orders
Physician Stamped Signature
Medical Record Protection
Confidentiality of Patient Information
Agency / Client Agreement & Disclosure  
Release of Patient's Medical Records
Patient Plan of Care
Correcting Errors of Agency & Patient Information
Use of Abbreviations for Agency & Patient Information
Therapy Services
Medical Social Worker Services
Delegation of Specific Nursing Tasks
LVN Assignment
Coordination of Care
Nutritional Counseling
Chart Order of Patient Information
Abuse / Neglect / Exploitation: Investigations & Reporting
Emergencies & Natural Disasters Plan + Form
Disaster & Priority Categorization + Form
Emergency Entry
Emergency Situation Plan
Medication Administration
Medication Worksheet & Schedule + Form
Medication Quality Management
Drug Manufacture Recall
Possession of Dangerous Drugs & Vaccines
Intravenous Therapy
Assistance with Medications by a Home Health Aide
Medical Records & Documentation
Client List & Services 
Out of Hospital DNR + Form
Anaphylactic Reaction
CPR Administration
Caring for the Dying
Pronouncement of Death
Patient Discharge + Form
Patient Transfers + Form
Use of Restraints
Latex Reaction & Alternatives + Chart

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